“Hi, I was wondering if you still had room over Christmas to book my dog into the kennel?”
“Nope, we’re completely full. I can put you on the waiting list if you’d like.”
“Yes, please. How long is the list?”
“You’re about the sixth person. Call back every week, things change pretty regularly so you never know. Have you been here before?”
“Yup! Its for Vegas.”
“Vegas! Oh, I just adore Vegas. Don’t worry we’ll figure something out, I always figure something out for my favorite pups.”
An hour later, she called back and had him booked into the kennel over the holiday. I moved up pretty quick on that waiting list .